Bulk assign cases
curl --request PATCH \
--url http://localhost/api/api/cases/bulk_assign \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"case_list": [
123
],
"assignee": 123
}
'import requests
url = "http://localhost/api/api/cases/bulk_assign"
payload = {
"case_list": [123],
"assignee": 123
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({case_list: [123], assignee: 123})
};
fetch('http://localhost/api/api/cases/bulk_assign', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "http://localhost/api/api/cases/bulk_assign",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'case_list' => [
123
],
'assignee' => 123
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost/api/api/cases/bulk_assign"
payload := strings.NewReader("{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("http://localhost/api/api/cases/bulk_assign")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost/api/api/cases/bulk_assign")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}"
response = http.request(request)
puts response.read_body"<string>"{
"detail": "<string>"
}Bulk Assign
Bulk Assign
Assign multiple cases to a specific assignee.
PATCH
/
api
/
cases
/
bulk_assign
Bulk assign cases
curl --request PATCH \
--url http://localhost/api/api/cases/bulk_assign \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"case_list": [
123
],
"assignee": 123
}
'import requests
url = "http://localhost/api/api/cases/bulk_assign"
payload = {
"case_list": [123],
"assignee": 123
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({case_list: [123], assignee: 123})
};
fetch('http://localhost/api/api/cases/bulk_assign', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "http://localhost/api/api/cases/bulk_assign",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'case_list' => [
123
],
'assignee' => 123
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost/api/api/cases/bulk_assign"
payload := strings.NewReader("{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("http://localhost/api/api/cases/bulk_assign")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost/api/api/cases/bulk_assign")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"case_list\": [\n 123\n ],\n \"assignee\": 123\n}"
response = http.request(request)
puts response.read_body"<string>"{
"detail": "<string>"
}Requires View, Assess, Assign and Request Change Cases permission for both parties
Requires all case_status to be NEW
Authorizations
CustomAuthenticationcookieAuth
JWT token obtained from AWS Cognito or custom authentication service
Body
application/json
Response
Cases assigned successfully.
Success message
⌘I
