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PATCH
/
api
/
cases
/
{id}
/
reopen
When a case has been concluded, it will be closed till a user with permission re-open the case with a valid reason. Requirements
  • Requires View, Assess and Reopen Case permission
  • case_status must be “True Hit” or “False Hit”

Authorizations

Authorization
string
header
required

JWT token obtained from AWS Cognito or custom authentication service

Path Parameters

id
integer
required

A unique integer value identifying this case.

Body

reason
string
Required string length: 1 - 1000

Response

200

Case reopened successfully.