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PATCH
/
api
/
cases
/
{id}
/
reopen
Reopen a case
curl --request PATCH \
  --url https://api.example.com/api/cases/{id}/reopen \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "reason": "<string>"
}
'
When a case has been concluded, it will be closed till a user with permission re-open the case with a valid reason. Requirements
  • Requires View, Assess and Reopen Case permission
  • case_status must be “True Hit” or “False Hit”

Authorizations

​
Authorization
string
header
required

JWT token obtained from AWS Cognito or custom authentication service

Path Parameters

​
id
integer
required

A unique integer value identifying this case.

Body

​
reason
string
Required string length: 1 - 1000

Response

200

Case reopened successfully.