Prior to reassigning a case from a maker to checker, the maker must perform the ‘case_action’. Depending on the type of case action, a reason for escalation must be stated in the request body.“case_action” types
Recommend Changes
Recommend True Hit (requires a reason_for_escalation field of value type string)
Recommend False Hit
Conclude False Hit
Conclude True Hit
Requirements
Requires View and Assess Case permission
The case_assignee_id must be different from the current_user_id.