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PATCH
/
api
/
cases
/
{id}
/
alert
{
  "id": 123,
  "ageing": 123,
  "priority": 123,
  "case_status_order": 123,
  "alert_date": "<string>",
  "alert_risk_rating": "HIGH",
  "assignee": {
    "id": 123,
    "name": "<string>"
  },
  "bucket": {
    "id": 123,
    "name": "<string>"
  },
  "case_action": "<string>",
  "case_status": "<string>",
  "case_subjects": {
    "subject_1": {
      "id": 123,
      "name": "<string>",
      "client_subject_id": "<string>"
    },
    "subject_2": {
      "id": 123,
      "name": "<string>",
      "client_subject_id": "<string>"
    }
  },
  "created_on": "<string>",
  "rule": 123,
  "active_timestamp": "2023-11-07T05:31:56Z"
}
The following API can be used to set the alert priority level for a given case. The alert priority level can be set to LOW, MEDIUM, HIGH, or Unrated Requires Update Alert Priority Status of Case Permission

Authorizations

Authorization
string
header
required

JWT token obtained from AWS Cognito or custom authentication service

Path Parameters

id
integer
required

A unique integer value identifying this case.

Body

application/json
alert_risk_rating
enum<string>
required
Available options:
HIGH,
MEDIUM,
LOW,
Unrated

Response

Alert risk rating updated successfully.

Case object with all details

id
integer
required

Case ID

case_status
string
required

Current case status

ageing
integer

Days since case creation

priority
integer

Case priority level

case_status_order
integer

Internal case status order

alert_date
string

Alert date timestamp

alert_risk_rating
enum<string>

Risk rating

Available options:
HIGH,
MEDIUM,
LOW,
Unrated
assignee
object

Case assignee information

bucket
object

Bucket information

case_action
string

Last action taken on case

case_subjects
object

Case subjects information

created_on
string

Case creation date

rule
integer

Rule number ID that triggered the case

active_timestamp
string<date-time>

When case became active