> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cynopsis.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Primary Customer

## Important Information

1. **Customer vs Record**\
   A *customer* refers to a unique case, while a *record* refers to an individual entity.

2. **Unique Identifier**\
   Every customer must have a mandatory `profileReferenceId`, which serves as the key unique identifier.
   * No two customers can share the same `profileReferenceId`.
   * Exception: if the customer is inherited as an existing record, the `profileId` (the record ID from Artemis2) can be used.

3. **Workflow Options**\
   In Step 1 and Step 3 of the customer creation workflow, the end-user may choose:
   * **One individual primary customer** without any associated CRP(s), **or**
   * **One corporate primary customer** with multiple CRPs (e.g., two individual CRPs and one corporate CRP).
   > The example above is non-exhaustive; other combinations may be valid.

4. **Dynamic Values**\
   Fields like `{{domain_id}}` and `{{assignee_id}}` are dynamic values obtained from the application itself.
   * `{{domain_id}}` → the current domain.
   * `{{assignee_id}}` → the assignee selected by the user.\
     These values are usually managed via the Postman Environment.

***

## Next Step: Choose a Path

* **Individual Primary Customer** → [Create Individual Primary Customer](/workflows/customer-comprehensive/1a-create-individual-primary)
* **Corporate Primary Customer** → [Create Corporate Primary Customer](/workflows/customer-comprehensive/1b-create-corporate-primary)